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Privacy notice

I use your personal data mainly to handle your request and the job. I measure website traffic with cookies only with your consent.

Controller

The controller is the operator of English Handyman Prague. Full business details are in the terms of service. Contact: hello@english-handyman.cz.

Purposes and legal bases

  • handling your request and talking to you: steps before and performance of a contract (Art. 6(1)(b) GDPR)
  • doing the job and issuing the invoice: contract and legal duties in accounting and tax (Art. 6(1)(b) and (c) GDPR)
  • defending possible claims: legitimate interest (Art. 6(1)(f) GDPR)
  • measuring visits and how the website is used (Google Analytics, Microsoft Clarity): your consent (Art. 6(1)(a) GDPR and Section 89(3) of the Czech Electronic Communications Act)
  • aggregated visit statistics without cookies (Ahrefs Web Analytics): legitimate interest in running and improving the website (Art. 6(1)(f) GDPR)

I do not send marketing. I ask for consent only for analytics, and you can withdraw it at any time.

What data

Name, phone, e-mail, street and district, job description, photos you attach and the details needed for the invoice.

With analytics consent: identifiers in cookies, approximate location based on IP address, device and browser type, pages visited, clicks and movement on the page. Clarity does not record what you type into the form.

Recipients

  • Cloudflare, Inc. (USA), website hosting and forwarding of e-mails sent to the website address; transfer outside the EEA under the EU-US Data Privacy Framework
  • Web3Forms, the service that sends the form; transfer outside the EEA under the Standard Contractual Clauses (Web3Forms data processing agreement); the service is run by Web3Creative from India on AWS, Cloudflare and Hetzner servers and keeps submitted forms for up to 3 years
  • e-mail provider Active24, s.r.o. (Czech Republic)
  • WhatsApp (Meta), if you message me on WhatsApp
  • my accountant, who processes invoices
  • Google Ireland Limited (Google Tag Manager and Google Analytics), only with consent; transfer to the USA under the EU-US Data Privacy Framework
  • Microsoft Ireland Operations Limited (Microsoft Clarity), only with consent; transfer to the USA under the EU-US Data Privacy Framework
  • Ahrefs Pte. Ltd. (Singapore), aggregated visit statistics without cookies and without storing IP addresses

How long I keep data

  • requests that did not lead to a job: 12 months
  • jobs and invoices: as long as Czech tax and accounting law requires
  • server logs: as set by the hosting provider
  • analytics: Google Analytics 14 months, Microsoft Clarity under its own rules (aggregated data up to 13 months)

Your rights

You have the right of access, rectification, erasure, restriction, portability and the right to object. E-mail me at the address above. You can complain to the Czech Office for Personal Data Protection (uoou.gov.cz).

Cookies

Without your consent, the website stores no analytics cookies. It only saves your choice in your browser (localStorage, item hm-souhlas, 180 days). Ahrefs Web Analytics counts visits without cookies.

If you allow analytics, Google Tag Manager loads and runs:

  • Google Analytics 4: cookies _ga and _ga_<ID> (up to 2 years), visit statistics
  • Microsoft Clarity: cookies _clck and _clsk on this website and CLID, MUID, ANONCHK, MR and SM on Microsoft domains, click maps and recordings of movement on the page

The website uses no advertising cookies. You can change or withdraw your consent at any time with the Cookie settings link in the footer.

Effective date

This notice applies from 6 November 2026. In case of doubt, the Czech version prevails.